Customer Relations Advisor

About this role

Provide administrative support to the team. This role offers a blend of office-based work in Swanley and remote work from home. This position presents a flexible opportunity to contribute to the team. *** 20 hours per week ***

Key Responsibilities:

  • Prepare accurate quotations for clients using internal models
  • Ensure purchase orders align with quotations and contain all necessary asset details.
  • Coordinate with local offices to schedule site visits and set up job schedules, maintaining meticulous records of purchase orders.
  • Assist local offices in resolving access issues and maintaining comprehensive tracking spreadsheets.
  • Collaborate with clients and property managers to address access challenges effectively.
  • Generate and analyse weekly reports to monitor site visit completion and report submission timelines.
  • Follow up on missing reports and escalate unresolved issues as needed.
  • Attend weekly client meetings to provide updates on site-related matters and address any concerns promptly.

Key Skills:

  • Previous experience in property/sales support, administration, or a related field preferred.
  • Strong organizational skills with meticulous attention to detail.
  • Excellent communication skills, both verbal and written.
  • Proficiency in using Microsoft Office Suite
  • Ability to work independently and collaboratively within a team.
  • Prior experience in property management
  • Good standard of education
  • Occasional site visits may be required

Due to high levels of applications, Aspire Recruitment will only be able to contact short-listed candidates for the role. You are welcome to apply for forthcoming roles placed by Aspire Recruitment.

To apply for this role, please click the link above or email us directly at info@aspirerecruitment.com – please include the job title, your contact details and CV in the email.

Alternatively, you can call us on 0208 298 9977.

Thank you for your interest in this role.

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