Senior Implementation Engineer

About this role

Senior Implementation Engineer

Responsibilities:

  • To provide project implementation services to clients
  • Provide a quality customer focussed approach ensuring work is carried out accurately and to the specified standards, with a smooth delivery.
  • Work closely with the Resource Manager in line with the Resource Management Process.
  • Creation of work packages for delivery and working closely with the resource manager for scheduling.
  • To be responsible for high-quality, customer-centric communication throughout the project lifecycle.
  • Providing training and support were included in the scope to the specified standards.
  • Joint responsibility for the transition of projects from the technical solutions team into the implementation phase.
  • Joint responsibility for the transition of projects from the implementation phase to business-as-usual including defining and the delivery of comprehensive technical documentation.
  • Responsible for Project Management for all implementations where a project manager has not been assigned.
  • Securing customer sign-off at the end of implementation or project
  • Participate in lessons learned activities providing valuable feedback to the technical solutions team including the maintenance of technical standards.
  • To be a technical stakeholder supporting the Project Manager or Account Manager in customer meetings.
  • Ensure that through self-study that knowledge is both relevant and current with technology, innovation, and industry standards.
  • Provide technical leadership, support, and mentoring to the junior members of the team.

Technical skills required:

  • At least 1-2 years implementing the following technologies:
  • Servers Hardware, Dell EqualLogic SAN’s,
  • Desktops and Laptops /Switches, Firewalls, Routers, and UPS
  • Microsoft Windows 7 to Windows 10/Microsoft Windows Server 2008 to 2019
  • Microsoft Office 2003 to 2016/Microsoft Exchange 2003 to 2016
  • Microsoft Office 365; Exchange On-line – EMS and Teams
  • Microsoft Azure Platform Virtual Machine Hosting
  • Virtualisation Software, VM Ware and Hyper-V
  • Email, Web, and Cloud App Security Filtering Services
  • Antivirus Services

Desirable skills; Avaya Phone SystemsApple OSX & HardwareHosted TelephonySharePoint onlineIT and/or Microsoft qualifications (MCSE, MCITP, CCNA)

Due to high levels of applications, Aspire Recruitment will only be able to contact candidates who are short-listed for the role. You are welcome to apply for forthcoming roles placed by Aspire Recruitment.

To apply for this role, please click the link above or email us directly at info@aspirerecruitment.com – please include the job title, your contact details and CV in the email.

Alternatively, you can call us on 0208 298 9977.

Thank you for your interest in this role.

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